Service Coordinator

We are looking for a full-time service coordinator to assist and facilitate smooth work flow between our web development team and our clients.

Note: applications need to be submitted by 2019-02-01. Thank you.

To qualify for this position, you should be able to demonstrate:

  • Good at describing and setting client expectations.
  • Relevant formal education or self-education and 3+ years experience (minimum).
  • Experience in customer management.
  • Experience in a team environment.
  • Understanding of and some proficiency in SEO, PPC, social media, and other online marketing tactics.
  • Strong people handling skills.
  • Some Proficiency with Google Analytics & any other web tools.
  • Proficiency and experience with WordPress.
  • Self-motivated in staying up to date with the latest Internet developments.

Your work will include:

  • Managing customer expectations and keeping them apprised of their project/task progress.
  • Managing work-flow between our internal team and the client.
  • Assigning update tasks to the web team.
  • Assisting in making recommendations to clients.
  • Some research in conjunction with web team.
  • Explaining basic strategies and plans to clients.
  • Communicating in a professional manner with clients, partners and suppliers.
  • Recommending additional or beneficial services to clients.
  • Answering customer inquiries (internal team will assist you with responses – you will have the backing of a knowledgeable team to assist you).

As an ABORG employee, you will enjoy:

  • Full time employment.
  • People: Enjoy and benefit from the teamwork and comradery of working among a small but welcoming and easy-going group of people who are all skilled in what they do.
  • The satisfaction of dealing with quality clients.
  • Great Work Environment: pizza days every month and paid birthdays off work. We believe that having fun is essential part of team productivity and company success.
  • Convenient office location and free parking. Our office is close to the Pinecrest exit of the Queensway and easily accessible by bus, just a 2-minute walk to Goodlife Fitness Gym, 10 min walk to Bridgehead and 12 min walk to Starbucks.

To apply and our hiring process:

Send your resume to Successful candidates will be invited to fill in a full job application, and complete an assessment. This will be followed by a phone interview, and if successful, an in-person meeting.