Service Coordinator

We are looking for a full-time service coordinator to assist and facilitate smooth work flow between our web development team and our clients.

Note: applications need to be submitted by 2019-01-31. Thank you.

To qualify for this position, you should be able to demonstrate:

Good at describing and setting client expectations.
Relevant formal education or self-education and 3+ years experience (minimum).
Experience in customer management.
Experience in a team environment.
Understanding of and some proficiency in SEO, PPC, social media, and other online marketing tactics.
Strong people handling skills.
Some Proficiency with Google Analytics & any other web tools.
Proficiency and experience with WordPress.
Self-motivated in staying up to date with the latest Internet developments.

Your work will include:

Managing customer expectations and keeping them apprised of their project/task progress.
Managing work-flow between our internal team and the client.
Assigning update tasks to the web team.
Assisting in making recommendations to clients.
Some research in conjunction with web team.
Explaining basic strategies and plans to clients.
Communicating in a professional manner with clients, partners and suppliers.
Recommending additional or beneficial services to clients.
Answering customer inquiries (internal team will assist you with responses – you will have the backing of a knowledgeable team to assist you).

As an ABORG employee, you will enjoy:

Full time employment.
People: Enjoy and benefit from the teamwork and comradery of working among a small but welcoming and easy-going group of people who are all skilled in what they do.
The satisfaction of dealing with quality clients.
Great Work Environment: pizza days every month and paid birthdays off work. We believe that having fun is essential part of team productivity and company success.
Convenient office location and free parking. Our office is close to the Pinecrest exit of the Queensway and easily accessible by bus, just a 2-minute walk to Goodlife Fitness Gym, 10 min walk to Bridgehead and 12 min walk to Starbucks.

To apply and our hiring process:

Send your resume to [email protected]. Successful candidates will be invited to fill in a full job application, and complete an assessment. This will be followed by a phone interview, and if successful, an in-person meeting.